Showing posts with label discovery. Show all posts
Showing posts with label discovery. Show all posts

Wednesday, May 3, 2017

Unit 2 - Step 7a - consider your project (adapting a current prototype for more effective use by EFL students) (reflect & )

Goal: Consider your design project holistically and provide peer feedback. 

How might I have my English for Engineering students involved in the design of a typical vocabulary lesson so that it meets their needs and stimulates them to want to learn new vocabulary? (Discovery to Focus steps only)

Summary of Discover Phase 

I started with thinking that I would invite all of my current EAP students to review and revise the  digital lesson plan that I typically give to them at the start of each class. This is something that I have designed over the years to support my student learning. Over the years, I've received feedback on it through anecdotal comments from students but I have never had any sort of formalized student input or review of it.  This seemed a good occasion to do so.

I organized two group interviews, one for each of my two course sections, each with three students. I introduced the digital lesson plan and how I was seeking their opinion on it, how useful it was to them, it what ways was it useful to them, and  how it could be improved.  I was accutely aware of the need to make them feel comfortable with expressing their views - both negative and postive - on it.
Students informed me about how useful the digital lesson plan is ... much of it repeating what I have heard anecdotally over the years (which was comforting) and what I had expected them to say. What was new was being able to ask them to discuss their current language learning needs and once that was done, discussing possible resources that could be added to the digital lesson plan to address these. Ideas that emerged here were practicing new vocabulary outside of class, and reviewing key grammar. They made it clear to me their appreciation of having immediate 24/7 access to websites that have been curated by their instructor. They were keen to learn with the help of these additional resources. But through these discovery phase interviews,  I learned ways in which it was being used that I had never realized were possible before. The majority of students (end users) noted how they refer back to it when at home to "replicate a sequence of activities" that they claim help them to learn something again. Students offered suggestions on ways to improve this "replication of learning sequences".  What I have done is incorporate these suggestions into the digital lesson plan almost immediately.

But a review of the Unit 2 Design Thinking Steps, especially at Step 5, pointed out to me that I may have been denying myself a chance to learn more about how to really invite students to practice applying the design thinking process much more. This led me to brainstorm on ways this might be possible, and ultimately led me to the idea of inviting students to actually help design their own learning (with the help of the digital lesson plan concept). So I set to work on this, only to see that the scope of the project was now much too broad and thus potentially too complex and unattainable for my students.
(original example) 

The compromise? To narrow my focus to a group of students who might benefit the most from learning the design thinking process - my Engineering English students - and to further narrow it down to one aspect of language learning - vocabulary acquisition. Then I brainstormed on how the design thinking process could be both learned and applied here.

The result? A relatively simple introduction to the design thinking concept to make clear its relevance to engineering and to education. Then an invitation to learn the concept through direct application to something that is currently very important to them - vocabulary acquisition. A bit of a struggle here. How not to have them immersed in reading about vocabulary acquisition theory (something that any language instructor would have some knowledge of) when the language used there would be inaccessible to them. Instead, I concluded that many of the answers would lie with finding out what students find most effective AND then finding out what various other language instructors find effective. Thus a "discovery" stage emerged. I surmised that students would need to learn about how to interview. This would mean coming up with a set of common but useful questions as well as the best ways to ethically record this information (a quick introduction to statistics) before they could set to work on collecting that information.

Prototype

The original prototype is as follows (a pdf file)
Link to document 
Partial screen shot



A more storyboard type description of the prototype incorporates more detailed review of how this process might work ... with focus only on the introduction of the Design Thinking process and the execution of the Discovery phase.






Unfortunately I was not able to realize a "try" with any of this because of the current state in the Center's semester - last week of classes before final exams.

I appreciate the flow plan for breaking it down in a systematic way .. but prefer the storyboard method for making the process more transparent .. even messy ... so I can add notes to it. It just seems more organic and open to revision. It makes me much more conscious of all of the design decisions and what would be required to scaffold these for students.

Reflections on this design cycle?

Even with only a close examination of one step in the design cycle I find that it never seems to end. I find myself reviewing and revising this constantly as I ask myself "will students understand the concept, is it modeled enough for them to understand and apply it, and is it clearly sequenced?" The ultimate test will be in the "try " phrase.  

Unexpected finding? 
Just how challenging this can be to present not just aa a concept - design thinking - but the process to implementing it to students whose second language is English and thus the need to carefully granualarize and reconceptualize it so that it can be understood by intermediate English as a second language learners. I expect just accomplishing this alone will prove to be an iterative process.


Friday, April 21, 2017

Unit 2 - Step 2 - Understand Your users (Discovery)

Goal: Learn more about your users so your learning experience will be engaging.

  • What does your user value as a learner? Examples: Your student might value incorporating art into projects, or they might value using technology. What are some complaints that they currently have about their classroom experience? 
  • Does your user have any ideas or preconceptions about the content you've chosen? Examples: You might find out that your student feels intimidated when asked to generate several ideas in response to a assignment prompt. 
  • What about opportunities and constraints? Examples: What is your student's reading level? Does the classroom have lab equipment? Is it a small class of students or a large one? Does every student have a laptop or tablet device?
Conducted 2 group interviews with students
  • four females (one class)
  • three males (other class)
BRAINSTORMING - INTERVIEW QUESTIONS
Learning English
  • What makes learning English in the classroom most difficult?
  • What do you constantly struggle with when learning English?
  • What mode of english is most difficult - reading, writing, listening, speaking
  • What do you do to study outside of class
  • What do you wish you had more of / less of to help you study and improve your English

The lesson plan concept  
  • What was your reaction the first time you saw the digital lesson plan
  • How often do you use it
  • When do you use it outside of class
  • Where do you use it outside of class - on phone .. on computer .. with friends .. with family?
  • Why do you use it .. most of the time
  • What is most useful about it
  • What do you wish could be there but isn’t

The design format
  • Is it clear
  • What do you like or appreciate about it
  • What could be done to make it clearer to you
  • How could it be improved to help you with your studies
  • Links to other resources

The content
Links to attendance, assessment sheets, listening resources
  • How often do you use them
  • How useful are they
  • What.. do you wish could be there but isn’t


INTERVIEW PROCESS - RESPONSES
  • Focus group with 4 female students in one of my classes - 19 April 2017
  • What do you wish you had more of / less of to help you study and improve your English
  • Practice with Vocabulary word forms - these are difficult to learn / know
  • Writing - so many elements to do at the same time
  • Read and speak more
  • Review the grammar more often
  • Include exercises .. and then links to answers (self directed studies)

  • What was your reaction the first time you saw the digital lesson plan
    • At first we did not understand what it means or what it was used for
    • Completely new to them
    • Good idea
    • Helps remind us of what we do or did in class
  • When do you use it outside of class
    • Yes
    • How? To refer to it for (Study Skills / Research) Project
      • reminds us of what we need to do (many details) & how
      • practice new vocabulary
    • Using it mostly on the phone (during and outside of class)
      • Sometimes on computer
      • Can be used on the phone (no hesitation in response)
      • Often copying the link(s) and sending / sharing them with friends in other classes (unsolicited response)
  • Which parts of the digital lesson plan do you use the most?
    • Announcements (immediate response, without hesitation)
      • What do we need to do today
      • What might we forget to do .. and it reminds us
    • Writing class
      • References to grammar
      • Request for more
        • Examples
        • Rules
  • Is there anything else that you would like to see there but is not there now?
    • links to practice exercises
    • Video
      • Could be used to introduce a reading / writing topic
    • Games between boys and girls
      • Competition (yet cultural issues here; needs clarification)
        • With technology “we” can work in groups (needs to be clarified - examples .. past experience of the girls? But I sense it refers to them being divided into groups based on gender (permissable)  

Overall tone of students?
  • Very positive, very supportive
  • Realized once again of the importance of creating a supportive, non threatening environment, that encourages students to open up. Quality of feedback reflects this.


Wednesday, April 12, 2017

Unit 1 - Step 2 - results of interview / select specific user problem

User - male, 19 years old, student 
  • a student who is often late for his morning class 
focus?
  • morning or bedtime routine
  • 4 key questions
    • share with me a typical morning preparing to come to the school
    • can you tell me about what has happened as a result of being late for these classes? what are the costs / benefits to you of either allowing the problem to continue or solving the problem?
    • of the many things that you do as preparation for coming to class in the morning, which are likely to be the biggest reasons for causing you to be late? 
    • what changes have you made to deal with the problem?  why are they not working? 
  • 4 key questions / responses
    • share with me a typical morning preparing to come the University
          • get up at 0610 ... get washed ... have breakfast ... leave the house 0650
          • leave for school -70 km drive .. deal with traffic ... find parking ... get to class often late because of it (good eye contact; matter of fact replies)  
      • probed further 
        • why not get up sooner to leave sooner?) 
          • am getting up at 0445 to go pray 
          • then go back to bed ... to catch more sleep ... but often have difficulty getting up at 0600 because of it (good eye contact; matter of fact replies .. some delay in response - reflection?) 
      • probed further 
        • why do you not get enough sleep? 
        • tell me about the night before
          • get to bed often at midnight .... if I go to bed at 2300 seem to be ok (realization that the problem would be addressed with more sleep) (good eye contact; matter of fact replies .. some delay in response - reflection?)
      • probed further 
        • why do you not go to be earlier if you know it is better?)
          • has to work for his father or brother ... doing work no one else can or knows how to do 
          • finish day of classes at University at 1800 then have a 70 km drive back home .. often arriving at 1900 or later due to traffic .. then asked to work by his father (good eye contact; matter of fact replies .. some delay in response - reflection?)
    • can you tell me about what has happened as a result of being late for these classes? what are the costs / benefits to you of either allowing the problem to continue or solving the problem?
          • feel badly about getting to class late 
          • want to be an accountant.. want to finish as soon as I can (good eye contact ... more emotion in reply) 
    • of the many things that you do as preparation for coming to class in the morning, which are likely to be the biggest reasons for causing you to be late? 
          • never got to this question.. because the probing unearthed more than enough 
    • what changes have you made to deal with the problem?  why are they not working? 
          • never got to this question.. because the probing unearthed more than enough 


Sunday, April 9, 2017

Unit 1 - Step 2 - prepare & conduct interview

target user


    User - male, 19 years old, student 
    • one of my students who is often late for his morning class with me  
    focus?
    • morning or bedtime routine

    brainstorm questions 

    • initial questions
      • what do you see as the current reason for being so late for class most morning?
      • what are the costs / benefits to you of allowing the problem to continue or solving the problem?
      • do you want to solve the problem? why or why not? 
      • what are you doing now to solve the problem? why is or is it not working?  
      • what other options do you have to help solve the problem? have you acted on these? why or why not?
      • what do you have control over to help solve the problem?
      • what do you not have control over but wish you did? 
      • what other options have you tried to help solve the problem? why haven't they worked?
    • 4 key questions
      • share with me a typical morning preparing to come the University
      • can you tell me about what has happened as a result of being late for these classes? what are the costs / benefits to you of either allowing the problem to continue or solving the problem?
      • of the many things that you do as preparation for coming to class in the morning, which are likely to be the biggest reasons for causing you to be late? 
      • what changes have you made to deal with the problem?  why are they not working?   
    Advice icon Interview Tips

    Example (using morning routine)
    Avoid asking questions that reflect a personal bias so you get a genuine answer from your user.
    Avoid: “Isn’t it stressful to get ready in the morning? How could it be easier?”

    Better: “Tell me about  getting ready in the morning. How would you describe your emotions or attitude?”
    Focus on specific moments or experiences.
    Avoid: “What do you usually eat for breakfast?”

    Better: “What did you eat for breakfast today?”
    Ask the interviewee to walk you through their experience.
    “Imagine you’re preparing breakfast. Walk me through that experience.”
    Solicit stories and emotions.
    “Can you tell me about a time when you felt really rushed to get ready for work? What was that like?”  
    Dig into “pain points” the user mentions.
    “You said that it’s hard sometimes to pick out clothes and get ready in time. What part of picking out clothes is especially challenging?”
    Ask “why” often and as a follow-up to questions in order to learn more.
    “Why do you pack your breakfast in the morning?”
    Potential response: “I  don’t have time to sit down and eat.”
    Follow-up questions: “Why is eating breakfast important to you?”

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