Showing posts with label Step 7. Show all posts
Showing posts with label Step 7. Show all posts

Wednesday, May 3, 2017

Unit 2 - Step 7a - consider your project (adapting a current prototype for more effective use by EFL students) (reflect & )

Goal: Consider your design project holistically and provide peer feedback. 

How might I have my English for Engineering students involved in the design of a typical vocabulary lesson so that it meets their needs and stimulates them to want to learn new vocabulary? (Discovery to Focus steps only)

Summary of Discover Phase 

I started with thinking that I would invite all of my current EAP students to review and revise the  digital lesson plan that I typically give to them at the start of each class. This is something that I have designed over the years to support my student learning. Over the years, I've received feedback on it through anecdotal comments from students but I have never had any sort of formalized student input or review of it.  This seemed a good occasion to do so.

I organized two group interviews, one for each of my two course sections, each with three students. I introduced the digital lesson plan and how I was seeking their opinion on it, how useful it was to them, it what ways was it useful to them, and  how it could be improved.  I was accutely aware of the need to make them feel comfortable with expressing their views - both negative and postive - on it.
Students informed me about how useful the digital lesson plan is ... much of it repeating what I have heard anecdotally over the years (which was comforting) and what I had expected them to say. What was new was being able to ask them to discuss their current language learning needs and once that was done, discussing possible resources that could be added to the digital lesson plan to address these. Ideas that emerged here were practicing new vocabulary outside of class, and reviewing key grammar. They made it clear to me their appreciation of having immediate 24/7 access to websites that have been curated by their instructor. They were keen to learn with the help of these additional resources. But through these discovery phase interviews,  I learned ways in which it was being used that I had never realized were possible before. The majority of students (end users) noted how they refer back to it when at home to "replicate a sequence of activities" that they claim help them to learn something again. Students offered suggestions on ways to improve this "replication of learning sequences".  What I have done is incorporate these suggestions into the digital lesson plan almost immediately.

But a review of the Unit 2 Design Thinking Steps, especially at Step 5, pointed out to me that I may have been denying myself a chance to learn more about how to really invite students to practice applying the design thinking process much more. This led me to brainstorm on ways this might be possible, and ultimately led me to the idea of inviting students to actually help design their own learning (with the help of the digital lesson plan concept). So I set to work on this, only to see that the scope of the project was now much too broad and thus potentially too complex and unattainable for my students.
(original example) 

The compromise? To narrow my focus to a group of students who might benefit the most from learning the design thinking process - my Engineering English students - and to further narrow it down to one aspect of language learning - vocabulary acquisition. Then I brainstormed on how the design thinking process could be both learned and applied here.

The result? A relatively simple introduction to the design thinking concept to make clear its relevance to engineering and to education. Then an invitation to learn the concept through direct application to something that is currently very important to them - vocabulary acquisition. A bit of a struggle here. How not to have them immersed in reading about vocabulary acquisition theory (something that any language instructor would have some knowledge of) when the language used there would be inaccessible to them. Instead, I concluded that many of the answers would lie with finding out what students find most effective AND then finding out what various other language instructors find effective. Thus a "discovery" stage emerged. I surmised that students would need to learn about how to interview. This would mean coming up with a set of common but useful questions as well as the best ways to ethically record this information (a quick introduction to statistics) before they could set to work on collecting that information.

Prototype

The original prototype is as follows (a pdf file)
Link to document 
Partial screen shot



A more storyboard type description of the prototype incorporates more detailed review of how this process might work ... with focus only on the introduction of the Design Thinking process and the execution of the Discovery phase.






Unfortunately I was not able to realize a "try" with any of this because of the current state in the Center's semester - last week of classes before final exams.

I appreciate the flow plan for breaking it down in a systematic way .. but prefer the storyboard method for making the process more transparent .. even messy ... so I can add notes to it. It just seems more organic and open to revision. It makes me much more conscious of all of the design decisions and what would be required to scaffold these for students.

Reflections on this design cycle?

Even with only a close examination of one step in the design cycle I find that it never seems to end. I find myself reviewing and revising this constantly as I ask myself "will students understand the concept, is it modeled enough for them to understand and apply it, and is it clearly sequenced?" The ultimate test will be in the "try " phrase.  

Unexpected finding? 
Just how challenging this can be to present not just aa a concept - design thinking - but the process to implementing it to students whose second language is English and thus the need to carefully granualarize and reconceptualize it so that it can be understood by intermediate English as a second language learners. I expect just accomplishing this alone will prove to be an iterative process.


Tuesday, April 18, 2017

Unit 1 - Step 7 - Reflecting & Peer review = goals & tips

Goals

  • Challenge the participant to improve and refine their ideas.
  • Provide feedback on how clearly they are expressing those ideas.
  • Reflect on how the ideas support the participant's objectives and how their work has influenced your own thinking.
Note: Editing and proofreading are much less important, unless the participant has specifically requested help in those areas.

Tips for Great Feedback


Be honest! Saying something nice just to be polite won't help the person improve. Don’t say “This prototype seems foolproof!” if this isn’t the case.
Be constructive! Saying something purely negative doesn't help the person figure out what to do about it, so try to offer suggestions. Instead of saying "Your problem statement seems ridiculously broad," you can say "I think you need to focus on certain aspects of your problem."
Be specific! Explain clearly what you don't understand or how something could be stronger, as well as why you're making certain suggestions. Don’t say: “Your needs statement is vague” Consider saying: “It seems like parents at your school really value college readiness. Could you think about that to draft a more specific problem statement?”
Ask questions. Asking questions can help the participant reflect on their intentions, and might bring to light where you may have gotten lost.  Ask: “What other resources do you have to see how parents are affected by the problem you identified?”
There's no need to argue with the participant. If you feel you've made your case for your suggested improvements and they are not receptive, move on to another project post. Ultimately it's up to the participant to be willing to take the feedback and incorporate it in order to improve their work.

Process

  1. Read or review the entire work (which could include multiple documents) before commenting.
  2. Comment on the biggest issues first. For example, does the work meet the goals of the assignment and is it well organized and clearly presented? Both your and the participant's time are limited so major issues should be addressed before specifics and smaller details.
  3. Praise the aspects you see as the strengths of the work. Point out specific features and explain why you think they are great ideas.
  4. Respectfully critique the elements you think could be improved and describe the cases where features might not work as intended.
  5. Identify any areas that are missing, not thought through, or need to be explained more fully. Also identify any features that may be extraneous or confusing.
  6. If the participant has questions about something you said, feel free to engage in a more in-depth discussion. It will likely be helpful in framing your thinking for both of you!

Monday, April 17, 2017

Unit 1 - Step 7 - Reflecting & Peer feedback - details for peer review

User - male, 19 years old, student 
  • a student who is often late for his morning class 
focus?
  • morning or bedtime routine

key interview questions? takeaways?
  • 4 key questions
    • share with me a typical morning preparing to come to the school
    • can you tell me about what has happened as a result of being late for these classes? what are the costs / benefits to you of either allowing the problem to continue or solving the problem?
    • of the many things that you do as preparation for coming to class in the morning, which are likely to be the biggest reasons for causing you to be late? 
    • what changes have you made to deal with the problem?  why are they not working? 
  • 4 key questions / responses
    • share with me a typical morning preparing to come the University
          • get up at 0610 ... get washed ... have breakfast ... leave the house 0650
          • leave for school -70 km drive .. deal with traffic ... find parking ... get to class often late because of it (good eye contact; matter of fact replies)  
      • probed further 
        • why not get up sooner to leave sooner?) 
          • am getting up at 0445 to go pray 
          • then go back to bed ... to catch more sleep ... but often have difficulty getting up at 0600 because of it (good eye contact; matter of fact replies .. some delay in response - reflection?) 
      • probed further 
        • why do you not get enough sleep? 
        • tell me about the night before
          • get to bed often at midnight .... if I go to bed at 2300 seem to be ok (realization that the problem would be addressed with more sleep) (good eye contact; matter of fact replies .. some delay in response - reflection?)
      • probed further 
        • why do you not go to be earlier if you know it is better?)
          • has to work for his father or brother ... doing work no one else can or knows how to do 
          • finish day of classes at University at 1800 then have a 70 km drive back home .. often arriving at 1900 or later due to traffic .. then asked to work by his father (good eye contact; matter of fact replies .. some delay in response - reflection?)
    • can you tell me about what has happened as a result of being late for these classes? what are the costs / benefits to you of either allowing the problem to continue or solving the problem?
          • feel badly about getting to class late 
          • want to be an accountant.. want to finish as soon as I can (good eye contact ... more emotion in reply) 
    • of the many things that you do as preparation for coming to class in the morning, which are likely to be the biggest reasons for causing you to be late? 
          • never got to this question.. because the probing unearthed more than enough 
    • what changes have you made to deal with the problem?  why are they not working? 
          • never got to this question.. because the probing unearthed more than enough
  • key takeaways 
    • key issues 
      • negotiating w/ people to earn their support / respect 
        • father / brother 
    • need for sleep and time to achieve your goal
    • manage time .. too many demands.. in too short a time
      • learn ways to prioritize so that you address your needs / goals first .... cost / benefit analysis 
        • task lists 
        • deadlines
      • manage distractions / time killers / technology  
      • identify where you are losing time
        • phone calls 
        • mobile phone chatting 
        • gaming 
    • clarify purpose / long term goal to ensure you make it your focus
      • visualize .. manifest it so it is always around you
        • logo 
        • poster 
        • shared with father / brother
key problem?
  • user is sleep deprived yet driving long distances and risking losing the school term
key solution?
know your goal
  • need to focus on getting adequate sleep so that he can then have the energy / drive to address the other matters - negotiating with father; focusing on his goals; managing time
  • motivated to be an accountant 
    • get what you need to succeed 
      • enough sleep 
        • not lose school term 
        • safely drive to school 
        • have energy to study / practice

development of prototype?

Made with Padlet




key prototype?




feedback session?
After you’ve finished your testing session, clean up your notes and highlight comments or thoughts from the user feedback session that you find to be especially important.  

I began with my assessment of his problem. Original focus was on the need for sleep, that without enough sleep .. he could not study properly, he could not travel to and from work by car safely, he could not succeed in reaching his goal - to be an accountant. I commented on his goal - to be an accountant - and suggest that this should be his motivation to get sleep. I presented the idea of producing a badge or tag with his name on the front, a picture of himself, the word "accountant" below, and the year that he would plan to graduate. On the back side, I suggested that it list what he needs to succeed .. and reminded him of the need to get adequate sleep, to drive safely, and to make time to study. This brought up the need to get support for his goal from of his brother and father, both of whom have been drawing on his already limited time to call on him to do work for them most evenings. I urged him to get their signatures on this tag as a show of their support and as an opening to discussing the issue and manifesting for them how serious he is about his goal of becoming an accountant. With the tag complete, I suggested that the tag could be hung in the car, posted on the fridge, fastened to the bedroom door. It could even be made into a sticker and placed on books .. and shared with his brother and father.


Identify key feedback takeaways that you can use to iterate and improve your prototype. Based on the feedback you received, what are the small edits you would make to your prototype? Would you make any major changes?

Not much feedback received .. probably hampered by the fact that he is a low intermediate EFL student. He noted how "organized" the prototype / idea was. He asked to take a photo of it so he could share it (?) He also mentioned how he had heeded my advice from the earlier interview - namely the need to speak to both his brother and father about gaining their support for his goal of becoming an accountant, and for minimizing their demands on him to work so he could find more time to study and get to bed earlier. The results surprised him. His father mentioned how "we will find someone to do (his) work so (he) can study".

 Based on the feedback you received, what are the small edits you would make to your prototype? Would you make any major changes? If you have time, apply 1-2 pieces of your user feedback to improve your prototype. If you have less time, simply make some notes about how you would improve your next prototype.

One matter stood out. I saw more focus from him on the need to find more time to study rather than sleep (though I think both are likely to be important).  While inferred in the current iteration, this could very well be given as much prominence as the issue of sleep when designing the next iteration of the tag / badge.

my reflections on the design thinking process?
I've done this sort of design process before - as part of the job of being an education technologist - but with a different structure and terminology. This has just underscored for me the importance of the process. I did observe my own impatience with prototyping when I felt a bit rushed to get it done .. yet sensing the need to make time to let ideas emerge. I am also keen to move forward, eagerly anticipating and perhaps even craving feedback to help push an idea forward. I realize the tremendous importance of getting buy in from the end user - after all, it's all for not, if the end user isn't inspired to implement or integrate the design.

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